Refund Policy

Please note that all items that are sold and delivered are non-refundable. For exchanges, please refer to the Exchange policy below for more details.
You can only request for a refund if you did not receive your order within 30 days upon receipt of payment. To request for a refund for this case, please email us with "Refund Request for Purchase Order XX" as the subject line, with XX as your purchase order number and your payment date. We will respond as soon as possible.

Exchange Policy

If you have experience any defects with the apparel, we provide a one to one exchange if the particular stock is available. Do note the following terms & conditions for exchange:

• Discounted items or items under promotions are non-exchangeable.
• Accessories, bikini, lingerie, intimate wear are non-exchangeable due to hygiene reasons.
• Returns/exchanges are only for items with defects. Please provide pictorial proof of defects when you raise your return/exchange requests, and additional information must be furnished when requested.
• Besides defects, we do not cater to any forms of return request such as incorrect measurements/wrong shade of color as seen on monitor.
• All exchanges are one-to-one exchange for the same model/color/design as the original items.
• Waiting period for exchanged item to be processed and shipped to you is 12-21 days. 
• In case of the original design being out of stock or discontinued, the following exchange rules will apply.
• If the item that you want to exchange is of a lower price, there will be no refund of the difference. So, we would usually encourage our customers to choose items that are of the same price.
• If the item you want to exchange for is of a higher price, you will have to top up the difference in amount.
• If the items you are exchanging for is in-stock in Singapore, we will send the replacement to you within 1-2 working days after receipt of delivery of your returned items.
• If the items you are exchanging for is in-stock in Korea, please note that the standard waiting period of 2-4 weeks apply before we can shipped the items to you.  
• If the item you are exchanging for is out-of-stock, or you do not have any items you are interested in exchanging for at that moment, we will issue you with a credit coupon with the exact same value for the exchanged item for you to use on our site for your next purchase. This credit coupon can only be used once and do not have an expiry date, and when used, will deduct the stated value from your next purchase order.
• Please note that all exchanges/credit coupons are only issued upon receipt and verification of the returned item.
• All decisions on final outcome of any return/exchange requests are to made by the management of Style with Passionz and her associated business partners.

Returns Policy

• All returns/exchange requests (local/overseas) must be raised via email to us within 5 days upon receiving of the item. All requests raised after the stipulated period of time will be considered invalid and void. 
• Local (Singapore) buyers have to return the merchandise by mail within 5 days upon shipping of the item with the receipt.
• Overseas buyers have to return the merchandise within 10 days upon shipping of your item.
• Item(s) must be returned unworn, unwashed and undamaged with all labels and tags still intact in its original packaging.
• Style with Passionz do not reimburse postage/shipping charges incurred for the item(s) to be sent back to us. Other shipping charges such as overnight or express are non-refundable too.
• All returned items must be shipped to us via Registered postage for local orders or a shipping method with tracking capability for overseas orders.
• Delivery charges (the P&P cost you originally paid to have the order delivered to you) are non-refundable.
• If we sent you incorrect merchandise, we will reimburse you the cost of returning the package to us. Please note that the standard waiting period of 12-21 days still applies for exchange of the correct merchandise.

Please note that upon the placing and confirmation of an order at Stylewithpassionz.com and your use of our site constitutes your agreement to follow and be bound by the Terms and Conditions and Return/Exchange policy of Stylewithpassionz.com.