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Customer Service
policies.gif Who, what, when, where and how much? Find the quick answer here. We encourage you to thoroughly review our FAQs to ensure an enjoyable shopping experience and avoid any misunderstandings.
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Date Item Title Hits
Friday, 01 February 2008 What is your shipping charges/rates? 2859
Friday, 01 February 2008 What form of payment methods do you accept online? 1643
Friday, 01 February 2008 Do you do wholesale? 1309
Friday, 01 February 2008 About Us - Who are we? 1062
Wednesday, 12 March 2008 VIP Membership 658
Friday, 04 July 2008 Returns/Exchange Policy 635
Friday, 01 February 2008 How long do you take to deliver after I've paid for my order? 405
Tuesday, 11 December 2007 Do you have a boutique? 340
Tuesday, 11 December 2007 Is your merchandise really from Korea? 310
Tuesday, 11 December 2007 I saw this design at this Korean site that I like very much. Can you bring it in from Korea for me? 302
Friday, 01 February 2008 How do I order? 212
Friday, 01 February 2008 I'm shipping outside Singapore. Will i be charged additional duties and taxes? 166
Friday, 01 February 2008 How can i check the status of my order? 161
Friday, 01 February 2008 What does it means when I received email from you with [status] for my order? 156
Friday, 01 February 2008 My order has been shipped but i cant track it. How can i find out where it is? 148
Tuesday, 11 December 2007 Can I change my order after I've placed it? 146
Tuesday, 11 December 2007 Why are there no daily updates of new items in your store? 140
Friday, 01 February 2008 Can i change or cancel my order? 138
Tuesday, 11 December 2007 Can I add items to my previous order after I've confirmed and paid for it? 137
Friday, 01 February 2008 How do I join/opt out of your newsletter? 116
Friday, 01 February 2008 What if i forgot to use my SwPz coupon code? 115
Friday, 01 February 2008 I need more information about a product 111
Friday, 01 February 2008 What is your return policy? 106
Tuesday, 01 April 2008 Displayed Currency Conversion Rates 101
Friday, 01 February 2008 How do I change my account details? 99
Friday, 01 February 2008 How do i use an offer discount code/promo code/membership/credit voucher code online? 95
Friday, 01 February 2008 What is your website browser recommendation? 92
Friday, 01 February 2008 How do i search for a particular product? 87
Friday, 01 February 2008 What if I forgot my password? 76
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